Refund Policy

1. Overview

At Kavio, we want you to be satisfied with your subscription. This Refund Policy explains how refunds work for paid subscriptions purchased through Kavio.

2. 14-Day Refund Period

If you are not satisfied with a paid subscription, you may request a refund within 14 days of the charge date.

Refunds are returned to the original payment method. Your bank or payment provider may take additional time to make the funds available after the refund has been issued.

3. Renewals and Ongoing Subscriptions

The 14-day refund period applies from the date of the relevant subscription charge, including renewal payments. Requests made after 14 days are not guaranteed, unless required by applicable law.

4. Cancellation

You may cancel your subscription at any time from your account settings. Cancellation stops future charges. If you want a refund for a recent charge, please request it within the 14-day refund period. Your access to paid features continues until the end of the paid period unless the subscription is ended as part of a refund.

5. Free Plan

Kavio's Starter plan is free and does not involve any charges. Refunds do not apply to free-tier accounts.

6. Annual Plans

Annual plan payments follow the same 14-day refund period. You may request a refund within 14 days of the annual charge date.

7. How to Request a Refund

To request a refund, email us at hello@getkavio.app with:

• The email address associated with your Kavio account
• The date and amount of the charge

We aim to respond to refund requests within 2 business days.

8. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be communicated via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Reach us at hello@getkavio.app.